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Welcome to Mora Knives Shop (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website knifeonlinestore.com and all purchases made through our site. By accessing our website or making a purchase, you agree to be bound by these Terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
You must be at least 18 years old or the legal age in your jurisdiction to purchase knives. By using our site, you represent that you meet these requirements.
1.2 Intellectual Property Rights
All content on our website, including text, graphics, logos, product designs, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in describing our premium blades including Boker Swords, Fixed Blade Knives, Folding Knives, Kitchen Knives, Knife Scales, and WMK Exclusives. However, we do not warrant that product descriptions or other content are complete, reliable, current, or error-free.
2.2 Intended Use
All knives sold are intended for legal purposes only. You are responsible for understanding and complying with all local laws regarding knife ownership, carry, and use.
3. Orders and Payments
3.1 Order Process
All orders are subject to availability and our acceptance. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.
3.2 Pricing and Payment
Prices are in USD and subject to change without notice. We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Shipping Restrictions
We cannot ship to Asia or certain remote regions due to legal restrictions. You are responsible for any import duties, taxes, or customs fees for international orders.
4. Shipping Policy
4.1 Processing Time
Orders typically process within 1-2 business days. Processing may be delayed during holidays or high-volume periods.
4.2 Shipping Options
We offer:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
- Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for unused items in original packaging with all accessories. The following are non-returnable:
- WMK Exclusives (limited-edition numbered pieces)
- Custom Knife Scales (personalized items)
- Boker Swords (due to size/specialization)
- Any used, sharpened, or modified blades
5.2 Return Process
To initiate a return:
- Email [email protected] within 15 days with your order number and reason
- Await return authorization and instructions
- Ship items securely to: Mora Knives Shop – Returns, 1546 Southside Lane, Los Angeles, US 90017
- We’ll process your refund within 3-5 business days after receiving the return
5.3 Damaged or Defective Items
Contact us immediately if you receive damaged goods. Include photos of the damage and packaging. We’ll arrange a replacement or refund at no cost to you.
6. User Responsibilities
6.1 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your account information and password.
6.2 Prohibited Conduct
You agree not to:
- Use our products for illegal purposes
- Resell our products without authorization
- Misrepresent your age or location
- Attempt to gain unauthorized access to our systems
7. Liability Limitations
To the fullest extent permitted by law, Mora Knives Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
9. Policy Changes
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified Terms.
10. Contact Information
For questions about these Terms, please contact:
Mora Knives Shop
1546 Southside Lane
Los Angeles, US 90017
Email: [email protected]
